![]() Some joked that the weight of messages sent over Diwali could have caused the outage. WhatsApp’s latest outage came during the festive season in India – its biggest market by user count – when people use the platform more than usual to send season’s greetings. Although the update was rapidly reversed, it took many hours to fully filter out through the distributed systems that hold the internet together. That time, the error was caused by a mistaken configuration pushed by Facebook’s network engineers, that effectively told the global internet that the service no longer had any servers online. ![]() “Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication,” he said.Ī two-hour outage is significant for Meta, but is short compared with the five-hour problem experienced by the company a year ago. ![]() “This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication,” said Jake Moore, an adviser at the Slovakia-based cybersecurity firm ESET. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram. WhatsApp has become a critical means of communication for households and businesses. While the app was down, less serious problems hit other services across the net, including sister platforms Instagram and Facebook Messenger. The company did not disclose the reason for the outage. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company, Meta Platforms, said. “We know people had trouble sending messages on WhatsApp today.
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